The written spec, structured for the workshop.
Every custom order enters the engine as a proper specification, not a scribble on a job card. Dimensions, material, finish, quantity, and any custom notes become a single structured record that every downstream stage - quoting, scheduling, sourcing, floor builds on.
Anatomy of a structured order
Dimensions and geometry
Length, width, height, thickness, and specific detailing (joinery, edges, bevels) captured against the piece type. Not free text - structured fields the estimator can price.
Material specification
Species, grade, cut, and stock source. If the piece needs solid oak, kiln-dried, quarter-sawn, the record says exactly that.
Finish and hardware
Stains, sealers, lacquers, edge treatments, and hardware (handles, hinges, glides) recorded per piece so estimates and BOMs stay in step.
Quantity and variants
One order can carry multiple pieces or variants (e.g., 6 dining chairs plus 2 carvers). Each variant is priced and scheduled independently under the parent order.
Custom notes and reference imagery
Reference photos, sketches, and workshop-specific notes attach to the record - so the joiner on the floor sees what the customer approved, not a paraphrase.
Client and delivery context
Customer name, delivery address, delivery mode, and approval milestones live on the same order so the front office and the floor share one source of truth.